Refund policy

Return Policy

At NovaCare Cosmetics, your safety and satisfaction are our top priorities. Because our products are handcrafted in small batches and made for personal use, we are unable to accept returns or exchanges once an item has been shipped.

This policy ensures the highest level of hygiene and product integrity, as we cannot resell or reuse opened or unused items for safety reasons.

We encourage you to review product descriptions carefully before purchasing. If your order arrives damaged or incorrect, please contact us within 7 days of delivery at novacarecosmetics.official@gmail.com so we can make it right.

Thank you for understanding and supporting a clean, safe, and intentional skincare brand.