At NovaCare Cosmetics, we believe that beauty is more than skin deep — it’s an expression of balance, intention, and self-connection. Founded by a scientist with a passion for holistic wellness, our mission is to create skincare that nurtures both your outer glow and inner harmony. Each product is handcrafted with love and infused with the 963 Hz Divine Frequency, aligning science with spirituality to elevate your self-care ritual into a moment of healing and renewal.
Shipping policy
At NovaCare Cosmetics, every order is prepared with care and intention. All our products are handcrafted in small batches, so please allow us a short processing period before shipment.
🕓 Processing Time
Orders are typically processed within 2–4 business days (excluding weekends and holidays).
During product launches or sales, processing times may be slightly longer — but we promise your order is worth the wait!
🚚 Shipping Rates & Delivery
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We currently ship within the United States and Mexico.
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Shipping costs are calculated at checkout based on your location and package weight.
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Standard delivery time is usually 3–7 business days within the U.S., depending on carrier and destination.
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You will receive a tracking number by email once your order has been shipped.
📦 Lost or Damaged Packages
If your package arrives damaged or is lost in transit, please contact us within 7 days of delivery at novacarecosmetics.official@gmail.com with your order number and photos if applicable. We’ll help you resolve it with the carrier as quickly as possible. However, once the carrier has the package we are not longer responsible for damages or lost.
🌿 Important Notes
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Ensure your shipping address is entered correctly. We cannot replace items shipped to incorrect addresses.
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Once an order has been shipped, we are unable to cancel or modify it.
Thank you for supporting a small, science-backed, holistic skincare brand that creates every batch with intention and love.